Document caps for records, attachments, and operations per minute, then architect batching and scheduling to avoid spikes. Use unique keys and idempotent patterns to prevent duplicates on retries. A little discipline here keeps automations smooth during launches, press mentions, or seasonal rushes when interest peaks and every second of uptime really matters.
Set up dashboards and daily digests that translate logs into understandable signals: successes, failures, and unusual delays. Color-code critical paths and route alerts to the right owner. When anyone on the team can read the heartbeat, issues become shared, solvable problems instead of mysteries only one person understands under stressful, time-sensitive pressure.
Schedule exports of core data, snapshot schemas before big changes, and sandbox everything risky. Keep a simple checklist for rollbacks so reverting is boring, not heroic. This discipline invites bolder experimentation because the team trusts they can recover quickly, keeping velocity high without gambling the reputation hard-won with loyal, paying customers.